Why does Marcus1Media donate 50% of the revenue to charitable and awareness organizations?

• Experiencing homelessness for a short time is hard for anyone. Marcus1Media believes in the importance of giving back and making a positive impact. By donating 50% of the revenue to charitable and awareness organizations, we aim to contribute to important causes. We are not directly affiliated with any specific organization.

• Join the Motivated Community and feel free to share our message. Thank you.

Can I resell a garment, cup, or other physical materials sold through this website?

• Yes. Just like any other garment. However, keep in mind that art work may not be duplicated for resell.

Are there any discounts or promotions available?

• Unfortunately, due to the nature of sharing our net profits, we do not provide promotions or discounts. We offer 100% free shipping. Thank you for understanding.

Can I return or exchange apparel products?

• We only accept exchanges for physical products within a specified timeframe, typically 30 days from the date of purchase. Because of the nature of our net profit sharing business model we do not accept returns. The products must be unused, unwashed, and in their original condition with all tags attached. Thank you for understanding. Please refer to our return policy for detailed instructions.

Are digital downloads refundable?

• Our links to an array catalogue of music, books, and other products do not come with a refund or exchange.

What types of digital media are available for purchase?

• We offer links to music albums, e-books, and audiobooks. You can explore our catalog to find the perfect digital media for your interests.

Can I share my purchased digital media with others?

• Check your favorite streaming service for licensed products with our links.

How can I access my digital downloads?

• Follow the link to enjoy music and books through streaming services.

Can I preview digital media before purchasing?

• Yes. When available from your favorite streaming service, you can listen to a sample of a music track, read an excerpt of an e-book, or listen to an audiobook to enhance purchase decisions.

Can I re-download my purchased digital media if I lose it?

• Please refer to the policy of the streaming service for your music track, e-book, or audiobook.

What payment methods do you accept?

• We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), and PayPal. 

How can I contact customer support?

• If you have any questions, concerns, or need assistance, you can reach out to our customer support team by emailing info@Marcus1Media.com.

• We strive to respond to all inquiries within 48-72 hours.

Do you offer international shipping for apparel products?

• Yes, we offer international shipping for our apparel products. However, please note that shipping times may vary depending on the destination country and any customs regulations that may apply (Taxes, Duty Restrictions and other legal requirements). International purchases prices may increase due to country restrictions and fees.

Are there any size charts available for apparel products?

• Yes, we provide common and ordinary sizes of our apparel products to help you choose the correct size. Many of our products are sized in the country of origin. All products are not available in all sizes or colors.

Are the apparel products ethically sourced and always available?

• Yes, we prioritize ethical sourcing and strive to ensure that our apparel products are produced in a socially and environmentally responsible manner. We work with trusted suppliers who adhere to ethical guidelines and standards. Please read the description of the products for more information.​​​​ We are unable to monitor each supplier's daily habits. Some of our products may take longer to deliver because of unavailability of the main supplier.

Are any of the products created using computer software and AI?

• Yes. Our premium digital designs are made with various computer programs that use the assistance of AI  and graphic design software consistent with many products sold online. These designs are wholly owned by Marcus1Media, LLC. and are not available for licensing or reselling without the express written consent of the owner or designee.

Can I request a specific product design or song to be created?​

• We appreciate your suggestions and feedback. While we cannot guarantee that every request will be fulfilled, we are always open to expanding our catalog based on popular demand. Feel free to contact us through email. 

• Please contact TherapeuticCreationz for specific apparel designs and more. https://www.facebook.com/profile.php?id=61567166263843

Does Marcus1Media, LLC. (or any associated brands) deliver packages? 

• No, we use third party companies. We are not liable for any delays, mishandled or misdelivered packages. Please use the tracking information and contact the company responsible. ​