Frequently Asked Questions

Why does Marcus1Media donate 50% of the revenue to charitable and awareness organizations?

• Experiencing homelessness for a short time is hard for anyone. Marcus1Media believes in the importance of giving back and making a positive impact. By donating 50% of the revenue to charitable and awareness organizations, we aim to contribute to important causes. We are not directly affiliated with any specific organization.

• Join the Motivated Community and feel free to share our message. Thank you.

Can I resell any physical materials sold through this website?

• Yes. However, keep in mind that art work may not be duplicated for resell.

Are there any discounts or promotions available?

• Unfortunately, due to the nature of sharing our net profits, we do not provide promotions or discounts. We offer 100% free shipping. And we will ensure you understand what you are getting with our suite of services. Thank you for understanding. 

Are digital downloads refundable?

• Our links to an array catalogue of music, books, and other products do not come with a refund or exchange when purchased through this website.

What types of digital media are available for purchase?

• We offer links to music, e-books, AI Tech, AI Apps, audiobooks and more. You can explore our catalog to find the perfect digital media for your interests.

Can I share my purchased digital media with others?

• Check your favorite streaming service for licensed products with our links.

How can I access my digital downloads?

• Follow the link to enjoy the music samples or contact us for your tech solutions.

Can I preview digital media before purchasing?

• Yes. When available from your favorite streaming service, you can listen to a sample of a music track, read an excerpt of an e-Book Manual, or listen to an audio solution to enhance purchase decisions. Our AI suite of solutions are demo active for customers. Contact us.

Can I re-download my purchased digital media if I lose it?

• Please refer to the policy.

What payment methods do you accept?

• We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), and PayPal. 

How can I contact customer support?

• If you have any questions, concerns, or need assistance, you can reach out to our customer support team by emailing info@Marcus1Media.com.

• We strive to respond to all inquiries within 48-72 hours.

Do you offer international shipping for apparel products?

• Yes, we offer international delivery to countries where permitted by US and international law, and agreements.

Are any of the products created using computer software and AI?

• Yes. Our premium digital designs are made with various computer programs that use the assistance of AI  and graphic design software consistent with many products sold online. These designs are wholly owned by Marcus1Media, LLC. and are not available for licensing or reselling without the express written consent of the owner or designee.

Can I request a specific product design or song to be created?​

• Yes, we do custom songs for doctor's offices, weddings, on-hold, custom voice over AI & more. We appreciate your suggestions and feedback. While we cannot guarantee that every request will be fulfilled, we are always open to expanding our catalog based on popular demand. Feel free to contact us through email. 

• Marcus1Media does publish books - MarcusLDavis.com

• Please contact TherapeuticCreationz for specific apparel designs and more. https://www.facebook.com/profile.php?id=61567166263843

Does Marcus1Media, LLC. (or any associated brands) deliver packages? 

• No, we use third party companies. We are not liable for any delays, mishandled or misdelivered packages. Please use the tracking information and contact the company responsible. ​